Effective Date: January 1, 2026
The Chicago Car Detailing Company respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Who We Are
The Chicago Car Detailing Company
Glenview, Illinois
Phone: 773-939-4446
Email: [email protected]
Website: https://www.chicagocardetailingco.com
2. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out a booking form, lead form, or contact form, we may collect:
- Name
- Phone number
- Email address
- Service address
- Vehicle information
- Payment and deposit details
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps us improve our website and services.
3. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Process deposits and payments
- Communicate regarding services
- Send service reminders or follow ups
- Improve our marketing and advertising
- Comply with legal obligations
4. Booking Deposits
When booking services, a deposit may be required to secure your appointment. Deposit information is processed securely through our booking and payment platforms. Deposits confirm your scheduled service and are subject to our cancellation and rescheduling policy.
5. Third Party Services
We may use trusted third party services to operate our business, including:
- Booking and CRM platforms such as HoneyBook
- Payment processors
- Meta and Google advertising platforms
- Email communication tools
- Website hosting services
These providers only receive the information necessary to perform their services.
6. Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve performance. You may disable cookies through your browser settings at any time.
7. Data Retention
We retain customer information for as long as necessary to provide services, maintain business records, and comply with legal requirements.
8. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data, subject to legal obligations
To make a request, please contact us at the email listed above.
9. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. While no online system is completely secure, we take appropriate steps to protect your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy, please contact The Chicago Car Detailing Company directly.